There is a strange phenomenon in the world of user experience design. It happens when designers are asked to pretend to do the work of design and aren’t actually permitted to do the work of design. It ...

At its core, design thinking boils down to five steps: empathize, define, ideate, prototype and test. But for some companies, including Chicago’s Pareto Intelligence, that basic framework is missing ...

When it comes to outsourcing software development, clients have to understand that flawless end-user experience will make or break their products, so it’s vital to gain a true understanding how those ...