Oracle on Tuesday is announcing three new products within its Customer Experience (CX) Cloud Suite: An analytics application called Infinity; a powerful, easy-to-use segmentation tool for marketers ...

At the Oracle OpenWorld conference this week, Oracle is rolling out a series of updates to its cloud applications portfolio, infusing more automation and intelligence into ERP, HCM, CX and Data Cloud ...

SAN FRANCISCO — On day two of Oracle’s OpenWorld conference, in a general session titled “Exceed Skyrocketing Customer Expectations with Oracle CX,” speakers detailed the vision and promise of ...

The Oracle Live Applications event is this week, and yesterday, I discussed in this article how Oracle has quietly become an essential cloud applications company. Oracle utilizes a SaaS model to ...

With pre-built agents for lead scoring, quote generation, and service triage, Oracle aims to boost operational efficiency and offer embedded automation, without requiring custom agent frameworks.

Oracle Cloud at Customer serves as a compromise for companies that want to keep their data on site, but want some of the benefits of public cloud. Oracle has expanded its Cloud at Customer offering to ...