ROCHESTER, N.Y. – The Jamaican community in Rochester is on edge as they track the impact of Hurricane Melissa on their loved ones back home. Workers at Jamaican Spice, a restaurant on Monroe Avenue, ...

If you’ve ever felt frazzled when you’re traveling, you’re definitely not alone. All of the planning it takes to get from point A to point B can be exhausting. It would be perfectly understandable to ...

Southwest Airlines will soon roll out a sweeping overhaul of its boarding process. The Texas-based airline, which has used open seating for more than 50 years, will shift to assigned seating starting ...

DALLAS—The last time Southwest Airlines changed its boarding process, nearly 20 years ago, it launched an online boarding school to teach passengers the basics. This time, travelers might need a ...

When you're boarding a plane or going somewhere where your phone's wireless signals need to be completely disabled, there's a single toggle to make this faster and easier — airplane mode. It turns off ...

Flight attendants greet passengers at the door not just for courtesy, but to assess potential safety risks, medical needs, or security concerns. They also quickly identify people who may require ...

In today’s uncertain economic climate, organizations often flatten structures to cut costs and accelerate decision-making, eliminating layers of middle management. In 2023 and 2024 alone, companies ...

The owners of an upstate New York dog boarding facility where 21 dogs were recently found dead are now facing more than 20 misdemeanor counts. The Washington County Sheriff's Office announced the ...

If you've ever boarded a plane and wondered what that weird smell is, then you're not alone. Airplane cabins are confined spaces, and fumes and other aromas can linger within them. For the most part, ...